How to Fix Add Media Button Not Working in WordPress

If the “Add Media” button isn’t working in WordPress, it can be quite frustrating. Here are several steps you can try to troubleshoot and resolve the issue:

1. Clear Browser Cache: Sometimes, the issue could be related to your browser’s cache. Try clearing your browser cache and cookies, and then reload your WordPress dashboard.
2. Check Browser Console for Errors: Open your browser’s developer console (usually by pressing F12 or Ctrl+Shift+I on Windows/Linux, or Cmd+Opt+I on Mac) and look for any JavaScript errors. These errors can give you a clue about what might be going wrong.
3. Deactivate Plugins: A conflict with one of your plugins could be causing the problem. Deactivate all your plugins and see if the “Add Media” button starts working. If it does, reactivate your plugins one by one to identify the culprit.
4. Switch to a Default Theme: Your theme might be causing the issue. Switch to a default WordPress theme like Twenty Twenty-One or Twenty Twenty-Two and check if the “Add Media” button works.
5. Update WordPress, Themes, and Plugins: Ensure that your WordPress core, themes, and plugins are all up-to-date. Sometimes, updates contain bug fixes that could resolve the issue.
6. Check File Permissions: Incorrect file permissions on your server can also cause issues. Ensure that your wp-content/uploads directory has the correct permissions, typically 755 for directories and 644 for files.
7. Disable Browser Extensions: Sometimes browser extensions or add-ons can interfere with WordPress. Try disabling all extensions and see if the issue is resolved.
8. Increase PHP Memory Limit: The issue could be related to PHP memory limits. You can increase the PHP memory limit by editing your wp-config.php file and adding the following line:
   php

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   define('WP_MEMORY_LIMIT', '256M');

9. Check for JavaScript Conflicts: Use the browser console to check for JavaScript errors. If you find any, they might give you a clue about what’s causing the problem.
10. Reinstall WordPress: If none of the above steps work, you might need to reinstall WordPress. This should be a last resort and make sure to back up your site before doing so.

If you continue to face issues after trying these steps, you might want to consult with a developer or reach out to WordPress support for further assistance.