If WordPress isn’t sending emails, here are some common troubleshooting steps you can follow:
- Check Spam Folder: Ensure that the emails aren’t landing in your spam or junk folder.
- Verify Email Settings:
- Go to
Settings>Generaland check if the email address set for notifications is correct. - Make sure that the email address configured for sending notifications (such as admin or contact email) is valid.
- Go to
- Use an SMTP Plugin:
- Install and activate an SMTP plugin like WP Mail SMTP or Easy WP SMTP.
- Configure the plugin with SMTP settings from your email provider. This can help bypass issues with the default PHP mail function used by WordPress.
- Check Hosting Provider:
- Sometimes hosting providers block PHP mail functions or have restrictions. Contact your hosting provider to ensure that the mail function is enabled and not being blocked.
- Update WordPress and Plugins:
- Ensure that WordPress, your theme, and all plugins are updated to their latest versions. Sometimes bugs or incompatibilities can cause email issues.
- Check for Plugin or Theme Conflicts:
- Deactivate all plugins and switch to a default WordPress theme (like Twenty Twenty-Three). If emails start working, reactivate plugins one by one and switch back to your theme to identify the culprit.
- Check Email Logs:
- If your hosting provider offers email logging, check the logs to see if there are any errors or if emails are being sent but not delivered.
- Test Email Functionality:
- Use a tool or plugin to send a test email to ensure the email functionality is working correctly.
- Review Server Configuration:
- Ensure that your server’s email settings are correctly configured and that it is not blocking outbound email.
- Contact Your Hosting Provider:
- If all else fails, reach out to your hosting provider for assistance, as they might have additional insights into why emails are not being sent.
If you follow these steps, you should be able to identify and resolve the issue with WordPress not sending emails.